Why Choose COI?

EXPERIENCED: COI’s Home Care Services have been providing a helping hand for over 30 years.

CREDIBLE: COI is a locally owned and operated Home Care agency in Chautauqua County.

TRUSTED: COI currently serves more than 150 patients throughout the county.

We provide care for those recovering from an illness, are chronically ill or disabled or just need assistance with activities of daily living.

  • Nursing assessment within 48 hours of call by a registered nurse
  • Nursing staff visit you in your home or hospital room to explain services
  • COI’s nursing staff works with your physician or case manager to assess your needs and customize a plan
  • Emergency services 24-hours a day, 7 days a week

Find Out More About COI’s Skilled Health Services

  • Assistance with Activities of Daily Living (ADL’s)
  • Personal Hygiene & Grooming
  • Dressing
  • Ambulation Assistance
  • Eating Assistance
  • Shopping
  • Laundry
  • Housekeeping
  • Meal Preparation
  • Prescription Pick-Up

APPLY TO BE A HOME CARE AIDE TODAY

Chautauqua Opportunities, Inc. Home Care has various contracts with the following organizations:

Fees apply for these services. Individuals may be eligible for services without fees if they are affiliated with any of the above agencies.  

Some insurance companies provide coverage or you may pay privately for service.

Call for more information.

Home Care Services FAQ’s

Q.        What is personal home care assistance?
A.        Home care services is assistance with activities of daily living which would include bathing, dressing, assistance in the bathroom, light housekeeping, laundry, linen changes, meal preparation and running errands.  
Q.        Who can receive home care services?
A.        Individuals of all age groups and with a variety of personal needs may benefit from receiving home care services.  Nursing staff would make an initial home visit and complete a nursing assessment to determine your needs.   
Q.        What are some signs that might indicate the need for home care services?
A.        Some things to look for when visiting an elderly loved one include: is the house tidy? Do they have adequate groceries in the house? Have you noticed any weight loss?Has personal hygiene declined?  Are there memory problems?  Another great source of information is their primary care physician.   
Q.        Is there anything care providers are not allowed to do?
A.        They cannot do anything that would be described as clinical or invasive. They cannot administer medications, monitor blood pressure or blood glucose levels.  We provide a list of other things in the procedure manual that cannot be done by an aide. 
Q.        Is the same caregiver sent each time care is scheduled?
A.        We strive for continuity of care with the staff that is providing the elder care, especially when an effort has been made to match the right personalities and care needs.   Familiarity and routines make everything much more comfortable for the person receiving the care.
Q.        How does your agency select caregivers?
 A.        We have a screening process that includes background checks and verification of qualifications.  Nurses meet with family members to get detailed information in order to put together a plan of care.  By doing this, we can ensure that each employee that we send out has all of the skills to address the needs of each client. 

HOME CARE SERVICES

  • COI Home Care Services is available 24 hours a day, 7 days a week, with competent and dedicated staff on-call for your convenience.
  • COI is proud to say that for over 35 years traditional high quality patient care has been provided throughout the county.
  • COI is the only locally owned and operated licensed Home Care agency in the county. Reinvest your dollars locally.
  • COI is known throughout New York State as a “Best Practices” agency.
  • COIs Central Intake process allows for a holistic life view and inter-departmental services.
  • A comprehensive array of services is available to everyone.
  • COI is a not for profit organization that is dedicated to serving the entire population of Chautauqua county.
  • COIs Health Division provides services for the developmentally disabled, chronically ill, physically disabled and terminally ill.
  • COI provides cost effective, high quality care to individuals of all ages. Our goal is to improve health and prevent further illness, while in the familiar surroundings of your own home.
  • COI’s Home Care Service is an alternative to costly hospital or nursing home stays.
  • COIs Health Division offers Skilled Nursing services in addition to Home Health Aide, Personal Care aide and Housekeeping services.
  • Professional Staff develop a personal plan of care, in conjunction with your personal physician that will best meet your needs.
  • Home Care Staff work closely with family members, and other health professionals to ensure that instructions are understood and carried out.
  • COI Staff understand the importance of safety and comfort and dignity to patients and their families. Staff members are educated and attend mandated in-service classes, to keep skills and knowledge current.
  • Care is delivered with sensitivity to the patients needs for privacy, confidentiality and independence.
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